List of Telehealth Services Philippines for your Online Medical Consultation

8 August 2022
List of Telehealth Services Philippines for your Online Medical Consultation

Filipinos reaped the benefits of telehealth services when they were introduced in the country. As with digital banking, these sorts of online venues for medical consultations are precisely what the general public needs to get beyond the COVID-19 pandemic.


When it was first introduced, getting medical advice through the internet was frowned upon. And even up to this day, false medical information is still being circulated on social media, which doesn't help the situation. But now that the COVID-19 outbreak has caused everyone to remain inside, having a reliable online medical consultation in the Philippines is more crucial than ever.


Due to this, it is predicted that telehealth would continue to expand and remain on-demand even after the COVID-19 pandemic, but it will be used as a first touchpoint rather than replacing face-to-face consultations.


With the correct telehealth service, it will be easier for you to adapt to "the new normal" and stay healthy. That is why we made a list of telehealth services available here in the Philippines.


Looking for an online doctor for your health concerns? Here is a list of telehealth services in PH.


Do you need some medical assistance our urgent care and looking for a doctor online for your medical concern? You may avoid the trip to the doctor's office and decrease your exposure to COVID-19. Check out these telehealth applications and websites right now!




While AIDE is well-known for its platform for home health care, it has now released a function on its app for online medical consultation. It's now possible for AIDE to provide one of the most comprehensive telehealth programs available online today! Laboratory testing, physical therapy, vaccinations, and nursing care are just some of the services it provides.


Consultation fees and hours: Professional fees and consulting costs might differ depending on your medical concern. AIDE is available 24/7.




The Philippine Medical Association (PMA) has created its own online medical consultation tool in an attempt to assist tackle COVID-19 remotely. The best part of it is that may use Facebook Messenger to get your online consultations and choose your online doctor randomly. DOCPH has attracted the participation of over one hundred physicians who have offered their time and expertise. According to the PMA, this service will soon be available 24 hours a day, seven days a week.


You may receive an online medical consultation from DOCPH by visiting the DOCPH website and clicking on the consultation option. Clicking here will take you to the person's Facebook messenger profile. A minimum of 12 questions pertaining to your medical history must be answered prior to the appointment in order for you to proceed from that point.


Consultation fee and hours: Online consultation fee is FREE. DOCPH is available from 9 a.m. to 9 p.m. daily. 


3. DOH COVID-19 Hotlines


To address COVID-19, the Department of Health makes use of telehealth hotlines. With the help of PLDT and the Department of Interior and Local Government, anybody with access to a phone may now contact the DOH directly with questions about COVID-19. Customers of Smart and PLDT may make free toll-free calls to the hotlines, making it a viable substitute for KonsultaMD.


Consultation hours: DOH COVID-19 Hotlines are available 24/7. You can call them through these numbers-- 1555 for mobile (this is toll-free for Smart/TNT subscribers) or 02-894-26843 for landline.


4. Generika Libreng Telekonsulta


Generika Drugstore has made its free phone medical consultation service accessible to aid Filipinos amid this health crisis. Generika stores all around the country have the Libreng Tele-Konsulta on hand for customers to use. For the most up-to-date information about Generika's Libreng Telekonsulta scheduling, you can go and visit their official Facebook page.


5. HealthNow


HealthNow stands apart from other telehealth services in the Philippines because it offers video conferencing medical consultations 24/7. Using the HealthNow smartphone app, you can have video conversations with physicians whenever and wherever you choose.


In addition to this, HealthNow also provides two options for online medical consultations: Consult Now and Consult Later.


On-demand service Consult Now enables you to consult with a registered general practitioner for immediate medical assistance. As an alternative, you may also take advantage of Consult Later by scheduling an appointment with a doctor and paying the consultation cost in advance.


It takes roughly 20 minutes for a consultation. Make the most of your consultation call by jotting down the symptoms you're experiencing and keeping a close eye on your vital signs in advance. Preparing your medical history and any relevant information is also recommended.


Consultation hours and healthcare system: HealthNow is available 24/7. You can have their services through a video call using their HealthNow App.


6. KonsultaMD


An on-call medical hotline, KonsultaMD, is available around the clock to give help. Each patient has the option of choosing between an annual membership and a group plan that includes up to five persons. KonsultaMD collaborated with prominent health institutions, such as Hi-Precision Diagnostics, MetroDental, AC Health, Qualimed, Aventus Medical Care, etc.


All Health Plans include unlimited voice consults as well as access to partner benefits, e-medical certificates, e-laboratory requests, and e-prescriptions.


Consultation fee and hours: 


You may pick from one of three KonsultaMD medical insurance plans:


  • Personal (Php 499) – 1 member for 12 months membership and 12 video consultations online
  • Partner (Php 799) – 2 members for 24 months of membership and 24 video consultations online
  • Family (Php 999) – 5 members for an annual subscription and 48 video consultations online


KonsultaMD is available 24/7. You can also call their hotline at (02) 7798-8000.


7. Medifi


In an effort to relieve the Philippines' "overburdened" healthcare system, Medifi first opened its doors in 2015.


Medifi claims to be one of the few telehealth or teleconsultation services that are open 24/7, no matter where you are. If you're using the official Medifi app, you may either connect with a random online doctor or search for a specialist of your choosing.


Consultation fee and hours: Online doctors consultation fee is Php 699. Medifi is available 24/7.


Our advancements in information technology definitely saves us from this pandemic. But, all these medical advancements won't be possible if you don't have a stable internet connection at home.


Lumina Homes, aside from having proximity to hospitals and medical facilities, also provide a stable and faster fiber internet connection to its homeowners and future residents through its partnership with Streamtech.


Our over 50 project sites nationwide bring you closer to conveniences, assisting you to get the best services near our communities.


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